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Get in Touch with FundOra

Whether you have a question about investing, need account help, or want to share feedback — our team is ready to assist within 24 hours.

Response Times
Email Support Within 24 hrs
Phone Support Immediate
Live Chat ~2 minutes
Grievance Officer Within 30 days
97%
Customer Satisfaction Score

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📍 Our Offices

Headquarters — Agra (UP)
Office No. 280, First Floor, Block No. 40, Sky Tower, Sanjay Place. Agra — 200 802
Tech Office — Lucknow (UP)
FundOra NextGen, 126A Eden Enclave, Kursi Road, Lucknow — 226 021

🕒 Support Hours

Monday – Friday9:00 AM – 7:00 PM
Saturday9:00 AM – 3:00 PM
SundayClosed
Public HolidaysEmail only

📋 Grievance Redressal

Grievance Officer
Ms. Arpita Sharma, Compliance Officer
Grievance Email
🎯

Need Faster Help?

Check our Help Center for instant answers to 200+ common questions.

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Frequently Asked
How do I reset my FundOra password?

Click "Forgot Password" on the login page, enter your registered email, and you'll receive a reset link within 2 minutes. The link expires in 30 minutes. Contact support if you don't receive it.

How long does KYC verification take?

Video KYC is completed within 10 minutes during business hours. Manual verification may take up to 24 hours. You'll receive an SMS and email notification once approved.

When will my SIP redemption be credited?

Equity funds: T+2 business days. Debt and liquid funds: T+1 business day. The amount is credited to your registered bank account after AMFI processing.

Is FundOra safe? Where is my money held?

Your investments are held directly in your name with the AMF (fund house) — not with FundOra. We are AMFI certified. FundOra only acts as your distributor/agent.

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